Terms and Conditions of Care

Last Updated: June 2026

These Terms and Conditions apply to all services provided by Head Shoulders Knees & Toes Chiropractic.

By booking or attending an appointment, you agree to these Terms and Conditions.

1. About Us

Head Shoulders Knees & Toes Chiropractic is operated by registered chiropractors Krisztina Tomoskozi and Danilo Milic.

All chiropractic services are provided in accordance with the standards set by the General Chiropractic Council (GCC).

2. Appointments

Appointments may be booked online, by telephone, email, or in person.

Appointment times are reserved specifically for you. We ask that you arrive on time to allow sufficient time for your consultation or treatment.

Late arrival may result in a shortened appointment or the need to reschedule.

3. Initial Consultation and Examination

An initial consultation includes a detailed case history, examination, and clinical assessment.

In some cases, treatment may be provided during the first appointment if clinically appropriate.

Recommendations regarding treatment will be discussed with you before care begins.

4. Informed Consent

Before treatment, we will explain:

Our clinical findings
Recommended treatment options
Expected benefits
Potential risks and side effects
Alternative options where appropriate

You are free to ask questions and may withdraw consent at any time.

5. Fees and Payment

Fees are payable at the time of your appointment unless otherwise agreed.

Payments are processed securely through Jane Payments, powered by Stripe.

Current fees are available on request and may be updated periodically.

6. Cancellation Policy

We require at least 24 hours' notice to cancel or reschedule an appointment.

Appointments cancelled with less than 24 hours' notice may be charged up to the full appointment fee.

Missed appointments ("no-shows") may be charged at the full appointment fee.

We understand that emergencies occur and reserve the right to waive fees at our discretion.

7. Health Information

You are responsible for providing accurate and complete health information.

Please inform us promptly of any changes to:

Your medical history
Medications
Pregnancy status
Injuries or accidents
New symptoms

Failure to disclose relevant information may affect the safety and effectiveness of care.

8. Treatment Outcomes

While chiropractic care may help improve symptoms and function, no guarantees can be made regarding treatment outcomes.

Response to care varies between individuals.

9. Communication

By becoming a patient, you agree that we may contact you regarding:

Appointments
Appointment reminders
Clinical follow-up
Administrative matters relating to your care

Communication may be by telephone, SMS, email, or secure patient portal.

You may opt out of non-essential communications at any time.

10. Patient Records

We maintain confidential clinical records in accordance with UK GDPR, the Data Protection Act 2018, and professional regulatory requirements.

Further information can be found in our Privacy Policy.

11. Chaperones

Patients may request a chaperone for examinations or treatment where appropriate.

We may also recommend a chaperone in certain circumstances.

12. Children and Young People

Patients under the age of 16 must normally be accompanied by a parent or legal guardian.

Parental or guardian consent may be required before assessment or treatment.

13. Complaints

We are committed to providing high-quality care.

If you are dissatisfied with any aspect of our service, please contact us so we can attempt to resolve the matter promptly.

If a complaint cannot be resolved locally, patients may contact the General Chiropractic Council.

14. Changes to These Terms

We reserve the right to amend these Terms and Conditions from time to time.

The most recent version will always be available on our website.

Contact Details

Head Shoulders Knees & Toes Chiropractic

Telephone: +44 7848 575081

Email: info@hsktchiropractic.co.uk

Data Controllers:
Krisztina Tomoskozi and Danilo Milic

Terms and Conditions of Care

Last Updated: June 2026

These Terms and Conditions apply to all services provided by Head Shoulders Knees & Toes Chiropractic.

By booking or attending an appointment, you agree to these Terms and Conditions.

1. About Us

Head Shoulders Knees & Toes Chiropractic is operated by registered chiropractors Krisztina Tomoskozi and Danilo Milic.

All chiropractic services are provided in accordance with the standards set by the General Chiropractic Council (GCC).

2. Appointments

Appointments may be booked online, by telephone, email, or in person.

Appointment times are reserved specifically for you. We ask that you arrive on time to allow sufficient time for your consultation or treatment.

Late arrival may result in a shortened appointment or the need to reschedule.

3. Initial Consultation and Examination

An initial consultation includes a detailed case history, examination, and clinical assessment.

In some cases, treatment may be provided during the first appointment if clinically appropriate.

Recommendations regarding treatment will be discussed with you before care begins.

4. Informed Consent

Before treatment, we will explain:

Our clinical findings

Recommended treatment options

Expected benefits

Potential risks and side effects

Alternative options where appropriate

You are free to ask questions and may withdraw consent at any time.

5. Fees and Payment

Fees are payable at the time of your appointment unless otherwise agreed.

Payments are processed securely through Jane Payments, powered by Stripe.

Current fees are available on request and may be updated periodically.

6. Cancellation Policy

We require at least 24 hours' notice to cancel or reschedule an appointment.

Appointments cancelled with less than 24 hours' notice may be charged up to the full appointment fee.

Missed appointments ("no-shows") may be charged at the full appointment fee.

We understand that emergencies occur and reserve the right to waive fees at our discretion.

7. Health Information

You are responsible for providing accurate and complete health information.

Please inform us promptly of any changes to:

Your medical history

Medications

Pregnancy status

Injuries or accidents

New symptoms

Failure to disclose relevant information may affect the safety and effectiveness of care.

8. Treatment Outcomes

While chiropractic care may help improve symptoms and function, no guarantees can be made regarding treatment outcomes.

Response to care varies between individuals.

9. Communication

By becoming a patient, you agree that we may contact you regarding:

Appointments

Appointment reminders

Clinical follow-up

Administrative matters relating to your care

Communication may be by telephone, SMS, email, or secure patient portal.

You may opt out of non-essential communications at any time.

10. Patient Records

We maintain confidential clinical records in accordance with UK GDPR, the Data Protection Act 2018, and professional regulatory requirements.

Further information can be found in our Privacy Policy.

11. Chaperones

Patients may request a chaperone for examinations or treatment where appropriate.

We may also recommend a chaperone in certain circumstances.

12. Children and Young People

Patients under the age of 16 must normally be accompanied by a parent or legal guardian.

Parental or guardian consent may be required before assessment or treatment.

13. Complaints

We are committed to providing high-quality care.

If you are dissatisfied with any aspect of our service, please contact us so we can attempt to resolve the matter promptly.

If a complaint cannot be resolved locally, patients may contact the General Chiropractic Council.

14. Changes to These Terms

We reserve the right to amend these Terms and Conditions from time to time.

The most recent version will always be available on our website.

Contact Details

Head Shoulders Knees & Toes Chiropractic

Telephone: +44 7848 575081

Email: info@hsktchiropractic.co.uk

Data Controllers: Krisztina Tomoskozi and Danilo Milic

Data Controllers:
Krisztina Tomoskozi and Danilo Milic